ALMUTAZAHIR MEDICAL, SURGICAL EQUIPMENT & INSTRUMENTS TRADING CO. customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a refund within 14 days of the purchase date.

Eligibility for Refunds

  • To be eligible for a refund, the item must be unused and in the same condition that you received it.
  • You must provide the receipt or proof of purchase.
  • Refunds are not available for services that have been fully rendered.

How to Request a Refund

To request a refund, please contact our customer service team at hugespot0@gmail.com. Include your order details and the reason for the refund request. We will process your refund within 14 business days of receiving the returned item or approving your request.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: Almutazahir@gmail.com
  • Phone: +971-554982524
  • Address: Office No. 43 44 – Dubai Municipality – Bur Dubai – Al Fahidi